Product Overview
Build. Train. Deploy. Scale.
Adaptive is an enterprise-grade platform for building conversational AI agents that actually work in production. We've solved the hard problems of agentic AI so you can focus on what matters: creating exceptional customer experiences.
What We Do
Adaptive provides a complete control plane for designing, training, deploying, and scaling voice and chat AI agents. Our platform handles the complexity of multi-model orchestration, conversation memory, real-time voice processing, and enterprise deployment so your team can ship production-ready agents in days, not months.
The Adaptive Workflow
1. Build Agents with AI-Assisted Authoring
Creating sophisticated AI agents shouldn't require a PhD in machine learning. Our AI-assisted authoring system guides you through defining:
Problem Spaces: What domain does your agent operate in? Customer support, sales, onboarding, technical assistance?
Personas: Voice, tone, personality, brand alignment, and conversational style
Topics & Goals: What can your agent help with? What outcomes matter?
Policies & Guardrails: Keep conversations on-brand and compliant
Knowledge Sources: Connect your docs, FAQs, product catalogs, and APIs
Actions & Tools: Give agents the ability to actually do things - book appointments, process refunds, escalate tickets
Our visual Actor Graph Canvas lets you design complex multi-agent architectures with drag-and-drop simplicity. Build Director Actors that orchestrate entire storytelling experiences or simple task-focused assistants.
2. Train with Synthetic Conversations & Fine-Tuning
Raw LLMs aren't enough. Production agents need training on your specific use cases.
Synthetic Conversation Generation
Generate thousands of realistic training conversations automatically
Cover edge cases and failure modes before they hit production
Review and annotate conversations with our built-in trainer
Real-Time Trainer
Interactive voice training sessions
Immediate feedback on agent behavior
Rapid iteration on persona and responses
Auto Trainer with Meta-Agent Scoring
Automated quality assessment of agent responses
Continuous improvement through feedback loops
Identify and fix problematic conversation patterns
Fine-Tuning Pipeline
One-click fine-tuning integration
Version control for trained models
A/B testing for model performance
3. Deploy Across Every Channel
Your customers are everywhere. Your agents should be too.
Website Chat
Embeddable chat widget
Real-time typing indicators and presence
Rich media support
Voice Phone (PSTN)
Inbound and outbound calling
Natural voice conversations with sub-200ms latency
Warm transfers to human agents
Scene Rooms
Multi-agent orchestrated experiences
Configurable turn-taking strategies
WebSocket-based real-time interaction
API-First Architecture
RESTful endpoints for custom integrations
WebSocket support for real-time applications
Webhooks for event-driven workflows
4. Launch at Enterprise Scale
Production isn't a checkbox. It's infrastructure.
Event-Driven Architecture
Transactional Outbox pattern for reliability
Temporal workflows for complex orchestration
Guaranteed message delivery
Runtime Configuration
Hot-reload agent configurations without downtime
System prompt caching for instant response times
Feature flags for controlled rollouts
Observability & Analytics
Conversation logging and replay
Performance metrics and latency tracking
Cost attribution per agent/conversation
Security & Compliance
SOC 2 ready infrastructure
Encrypted secrets management
Role-based access control
Audit logging
AI Labs We Support
Adaptive provides unified access to the leading AI research labs, so you can mix and match the best models for your use case:
Large Language Models
OpenAI
GPT-4o, GPT-4 Turbo, fine-tuning, embeddings
Anthropic
Claude 3.5 Sonnet, Claude 3 Opus
Gemini Pro, Gemini Ultra
Meta
LLaMA 3, open-source models
Amazon
Bedrock integration, Titan
Groq
Ultra-low latency inference
Text-to-Speech (Voice Synthesis)
ElevenLabs
Ultra-realistic voice cloning, emotional expression
Cartesia
Low-latency streaming TTS
Deepgram
Aura voices, real-time synthesis
Speech-to-Text (Transcription)
Deepgram
Real-time streaming transcription
AssemblyAI
High accuracy, speaker diarization
Gladia
Multilingual transcription
Video & Avatar
Tavus
Photorealistic AI video avatars
Vector Databases & Retrieval
Pinecone
Scalable vector search
OpenAI Vector Stores
Native embeddings integration
Powered By Industry Leaders
We've partnered with the infrastructure providers that enterprises trust:
Core Infrastructure Partners
Twilio
Enterprise-grade voice telephony, PSTN connectivity, global carrier network
Railway
Managed PostgreSQL, zero-downtime deployments, automatic scaling
Auth0
Enterprise SSO, organization management, compliance-ready authentication
Cloudflare R2
Global edge storage, zero egress fees, instant asset delivery
Why Adaptive?
For Developers
API-first design: Every feature is programmable
Type-safe schemas: Zod validation, Pydantic models, TypeScript throughout
Modern stack: React, FastAPI, PostgreSQL, Temporal
Version control: Track every change to every agent
For Product Teams
No-code configuration: Visual editors for personas, policies, and knowledge
AI-assisted authoring: Addy, our onboarding wizard, helps you build agents conversationally
Real-time preview: Test agents before deploying
For Enterprise
Multi-tenant by design: Organization-level isolation and access control
Compliance ready: Audit logs, encrypted secrets, role-based permissions
SLA-backed infrastructure: Built on proven cloud providers
Dedicated support: White-glove onboarding and integration assistance
Technical Architecture
Get Started
Ready to build AI agents that actually work in production?
[Request Demo] | [Documentation] | [Contact Sales]
Adaptive: Where agentic AI meets enterprise reality.
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